Sometimes Nice "Guys" Finish First

By on December 21, 2005 in Current Events with 0 Comments

Professional baseball manager Leo Durocher once said that "Nice guys finish last."

Perhaps that is generally true but it isn’t always the case. Here’s one example.

The first time I remember hearing of Pembina, North Dakota was from a young woman working in a Department of Labor office in downtown, Washington, DC. There were no computers that would fit on less than one floor of a government building so I looked in the atlas to see where Pembina was located (and whether it really existed). It does exist; a town of about 600 people on the Canadian border. Most of the residents are descended from Norweigans or Germans. The Swedes and Irish descendents are a small minority there. And it is cold there in the winter. Very cold.

Perhaps it was the cold winter weather or the limited opportunities of working in a small town that led her to Washington, DC. But for whatever reasons she may have had, she landed in the in the heart of the nation’s capitol working in a small office at an entry level position on the government’s general schedule.

She fit the classic favorable profile of a Midwesterner: Outgoing, friendly to everyone, willing to take on any work-related task and smart. Working in and around government culture in Washington, DC, it doesn’t take long to develop at least a veneer of sophistication–or at least the air of a person who has a lot of information. Even if you don’t have a lot of information, it looks better and makes people feel more important. If you don’t ask questions, people might think you are smart. Besides, trying to get ahead in government, one doesn’t want to look like a person who is not "on the inside" with important office information.

This young woman lacked that air of sophistication. She reflected the attitude probably more common at North Dakota State than Harvard, Yale or Cornell. She was more concerned with learning her job. She always asked questions. I probably had a little more experience in the federal labor relations program than she did but I learned a lot from being around her; in large part because she was always asking questions about the labor relations cases those of us in the office were assigned to investigate. She always smiled, laughed a lot and cajoled the supervisor and higher ranking employees but kept asking questions until she was sure she understood the concept underlying a case.

To some, she probably appeared naive. Why would a supervisor promote a person who had to ask questions all the time? But before too long, she was being given the harder, more complex cases. And the answers she got to all those questions were popping up in her case write-ups.

She started talking about going to law school. But, with a full-time job and with a young baby, it is unlikely anyone took her expression of interest in law school that seriously.

I left the job (which was now with the Federal Labor Relations Authority) and went to work at the Office of Personnel Management. I had not seen or heard about the young woman since leaving the FLRA sometime in the 1970’s.

In a routine search for information for news for, a name popped up that sounded familiar. A woman was being nominated for a political appointment as General Counsel of the Federal Labor Relations Authority. "Colleen Duffy" isn’t a common name combination. With the help of a computer database, it didn’t take long to figure out that the young woman with the degree from North Dakota State and who worked in the entry level position at the Department of Labor had indeed gone to law school. And she used the degree. She compiled an impressive legal resume. She still worked at the Department of Labor. The GS-5 position was long gone–she had an appointment as an Employees’ Compensation Appeals Judge.

She obviously stayed in the Washington, DC area having graduated from George Mason University Law School in Northern Virginia and had worked on Capitol Hill and with the Justice Department using her law degree in various positions.

She was recently confirmed by the Senate to be the General Counsel of the FLRA. There is no mention of Pembina on the official bio for the FLRA General Counsel but I suspect Colleen Duffy Kiko is still inquisitive, still learning, and will still be asking the people working in the office a lot of questions about their cases.

Sometimes nice guys do come out on top. The federal labor relations program is likely to be the beneficiary of her hard work and success.

© 2016 Ralph R. Smith. All rights reserved. This article may not be reproduced without express written consent from Ralph R. Smith.


About the Author

Ralph Smith has several decades of experience working with federal human resources issues. He has written extensively on a full range of human resources topics in books and newsletters and is a co-founder of two companies and several newsletters onĀ federal human resources.