San Francisco Postal Police Officers Raymond Tam and Harry Leung were providing security at a USPS booth during the city’s Chinatown Lunar New Year Festival, attended by thousands of people, when they noticed a five-year-old girl standing alone next to the booth.
When the child told them she had become separated from her grandmother, Tam and Leung made the girl comfortable by giving her water and snacks. They sat her outside the booth so she could be recognized.
Using a picture of the grandmother and the child, taken earlier that day, the officers — with the help of San Francisco police and several festival volunteers — started a search for the grandmother.
The child and her grandmother were soon reunited thanks to Tam and Leung.