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Helping Horses--And Their Owners

By Marilyn Loeser

Tuesday, June 30, 2009

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Marilyn (Thorbahn) Loeser is a writer/editor for the Postal Service. Marilyn has been a journalist for more than 30 years and is currently a freelance feature writer specializing in travel.

With 635,000 employees across the nation — and our own personal mail moment every day — many of us consider the men and women in postal blue part of our extended family. Add to this the fact that so many employees volunteer their time and talents to their communities and it's no wonder the Postal Service workforce often goes above and beyond for their customers — and each other.

Customer Service

In Monroeville, NJ, for example, Linda Reed was desperate to receive medication from a pharmacy in Florida for her injured horse. The package was sent Express Mail, but because the pharmacy didn't sign the signature waver, Rural Carrier Associate Karen Thomas had to leave a package notice when she found no one home to sign for the package.

 

Monroeville, NJ, Postmaster Kalli Weatherby (left) with Linda Reed and her prized horses. Photo courtesy Elmer Times / Preston Foster

 

 

 

 

 

 

 

"I was frantic when I realized I wouldn't be able to get the medicine until the following Tuesday because of the holiday weekend," said Reed. "The medication had to be applied immediately for maximum effectiveness." Reed started making phone calls in an effort to contact Postmaster Kalli Weatherby.

"As soon as she called I headed back to the Post Office," said Weatherby. "I re-opened the office and Linda was able to sign for the package.

"I'm here to serve the community," she said. "I was glad I could help."
 

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Readers' Comments

  • Whenever I hear or see the dreaded two word phrase "Going Postal" I immediately respond by citing examples like this person as the true meaning of that phrase. There's rarely a day that goes by without a story of a Postal worker coming to the aid of someone in a life threating situation. Add to th...
    Posted: June 30, 2009 10:29 AM
  • Postal employees are the eyes and ears of their communities, and -- daily -- perform countless such acts. Thank you for the positive coverage....
    Posted: June 30, 2009 9:13 AM
  • The postal workers do not get nearly the credit they should. I am not a postal worker, nor am I married to one or related to one but I can tell you they indeed can become just like family! My mother who is elderly lives with us and we live out in the county and have had the same postal carrier f...
    Posted: June 30, 2009 8:59 AM

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MORE BY MARILYN LOESER

Contact Marilyn Loeser or read more articles on the author's page.