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GAO checks out use of charge cards at the VA

By Ralph Smith

Friday, June 18, 2004

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It seems that anytime an office of the inspector general or the General Accounting Office (GAO) wants to find problems with waste, fraud, and abuse, they only have to check out an agency's use of charge cards or travel cards. You can read about some of the problems in the several reports on the left hand side of this page.

Another report on the use of agency charge cards is now out from GAO. This time, it is reviewing the use of charge cards in the Veterans Adminstration, specificially in the Veterans Health Administration.

The VA's use of purchase cards came to the attention of the GAO when a report by the VA Office of Inspector General found examples of fraudulent use of agency charge cards in excess of $400,000 and questionable use of the cards totaling about $1.1 million.

GAO identified over $300,000 in purchases that it said were considered wasteful, meaning the items cost too much or were "for questionable government need," or they were considered questionable because there was insufficient or no documentation to determine if the transaction was proper.

This report isn't as likely to make most of the major newspapers in the country. Unlike some of the earlier reports on the use of government charge cards, there were no examples of tattoo parlors, sex shops, or rock concert tickets found.

But there were still more than enough examples of problems to create some interest.

For example, one employee purchased beer with a government charge card. He told investigators the beer was for a patient but had no documentation to indicate why it was necessary to purchase beer for a patient.

Another cardholder purchased more than $5000 from fine dining restaurants, movie theatres and a country club.

Investigators also found purchases from Hollywood Entertainment--a company which the cardholder said sold closed captioning services and that Hollywood Entertainment was actually the name of a related company. Investigators were obviously skeptical and could not find any documentation or evidence to support this cardholder's claim.

The GAO made several conclusions regarding the use of charge cards at the agency. Internal controls were not designed to ensure improper purchases would be detected or prevented; where internal controls exist, they are not being followed; and until controls are strengthened and guidance is expanded and clarified, the agency will continue to risk spending money through the purchase card program for improper or questionable purchases.

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Readers' Comments

  • I had a supervisor who bought personal items for his girl friend. The abuse was detected by our accounting department that monitored credit card usage. The employee was given 30 days to reimburse the agency and his credit card was taken away....
    Posted: August 27, 2004 8:54 AM
  • If you were issued a credit card you were also given a class on the proper use of it. If you do not follow the rules and you use the credit card for your personal use, then you should get FIRED on the spot. No exception, no excuses for anyone....
    Posted: August 13, 2004 12:05 PM
  • The main problem to this abuse is the FACT that the APPROVING OFFICIALS do not do their jobs as required. Nothing will work properly if appropriate controls are not adhered to. enforce your regs and properly train users and ENFORCERS....discipline, discipline, discipline!!!...
    Posted: July 14, 2004 3:03 PM

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