Articles by Baldwin Tom
Imagine a Vision and Make it Real
Processes may need to be improved or changed. Services may need to be enhanced, changed, or repackaged in order to meet expectations. Everyone needs to know what the customer expects. When one compares what the customer expects and what is currently being provided, will there be gaps in delivering on the expectations? To make a vision become reality, compare the ideal to the current state of your organization's processes.
Posted: June 26, 2008 | Full Story | Discuss this Article
Avoid Square Peg in Round Hole to Achieve New Project Success
Managing a project is common in any federal agency. This article presents a simple, but not always obvious, set of stages (Goal, Process, Resource, and Structure) in facilitating the success of your project. By a set of four questions in sequence, and answering those questions, you can enhance your plans for a successful project.
Posted: June 5, 2008 | Full Story | Discuss this Article
Planning Can Be Fun
Federal agencies often spend considerable time and effort in planning. Planning is important but it has to be done well. Here are suggestions for a successful, practical planning process.
Posted: April 9, 2008 | Full Story | Discuss this Article
Facilitator Roles to Guarantee Success
A facilitator can benefit most any group deliberation. One of the most challenging assignments for a facilitator is to form a coalition with groups not necessarily friendly with each other. This is the framework in recommending four facilitator roles that guarantee session success.
Posted: January 27, 2008 | Full Story | Discuss this Article
Three Keys to Meeting Success
Federal agencies often seem to run based on meetings. Meetings can be useful or a waste of time. What do you like about those meetings in which you walk away feeling energized, feeling it was worth the time investment? Here are some useful suggestions.
Posted: September 17, 2007 | Full Story | Discuss this Article
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