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Do You Deliver Bad News Well?
No matter how skillfully you phrase it, bad news will hurt, frustrate or anger your readers. But there is a right way and a wrong way to do it.

Posted: March 17, 2010 | Full Story | Discuss this Article

Why Can't I Start This %*^@! Document?
Often what we perceive as a block is really just a flaw in our approach to writing. Here are a few common reasons that people find it hard to start a document—and some tips to help you conquer the blank page.

Posted: March 9, 2010 | Full Story | Discuss this Article

Managers: Get More from Your Staff Meetings
A poorly planned, poorly run meeting squanders a terrific opportunity to foster teamwork and enhance a staff's success. Here are some tips to help you make your staff meetings the focused, productive and motivational events they should be.

Posted: March 7, 2010 | Full Story | Discuss this Article

Good Enough for Government Work? GAO Cannot Evaluate Government Assets and Spending
The federal government spend trillions of dollars each year. GAO says the government has serious financial management problems and that the agency cannot even review consolidated financial statements for the government to render an opinion on how effective the money is being spent.

Posted: March 1, 2010 | Full Story | Discuss this Article

Avoid Cliches...Like the Plague
When you use a cliché, it's as though you've temporarily left the conversation and told your listener, "Here, talk to my Great Aunt Melba."

Posted: February 23, 2010 | Full Story | Discuss this Article

The Ever Evolving Definition of Sexual Harassment
The U.S. Court of Appeals for the Eleventh Circuit recently issued an en banc decision finding the U.S. District Court of for the Northern District of Alabama erred in granting summary judgment in a sexual harassment case where the harassment was not directed specifically at the plaintiff.

Posted: February 18, 2010 | Full Story | Discuss this Article

Don't Hit 'Send' Until You Have Read These Email Tips
The emails you send at work are like any other professional documents. They reflect your professionalism and competence, and when you send them you lose all control over who sees them and how they're used and interpreted. So before hitting ‘Send,' read these email tips.

Posted: February 11, 2010 | Full Story | Discuss this Article

Become a Better Listener in 10 Minutes
Want to advance in your career, enhance your professional reputation, or just have more meaningful relationships? Listen up. One of the most powerful—and underappreciated—interpersonal skills is being a great listener.

Posted: February 3, 2010 | Full Story | Discuss this Article

Negotiations Starting on 2011 Pay Raise: How About 1.4%?
How much of a pay raise will federal employees receive in 2011? The debate is already beginning with the submission of a 1.4% suggested pay raise for the military in 2011. It is unlikely that the civilian pay raise will exceed any raise for the military so the starting point in negotiations for next year is 1.4%.

Posted: January 31, 2010 | Full Story | Discuss this Article

Federal Employee Liability—The Counter Point
You may have read an article published on FedSmith about perceived and actual risk to federal officials, managers, supervisors and employees if sued—and whether it makes sense to purchase professional liability insurance to cover that risk. Here is another perspective on this issue.

Posted: January 27, 2010 | Full Story | Discuss this Article

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