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So Now We Know There's a Problem--What's the Solution?

Real Source of the Problem

Lead Staff Accountant
DFAS
Fri Feb 2, 2007 9:48 AM

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I suspect that the problem lies not with the personnel system, but with the way managers have their performance evaluated. The good 'ol boy system also exists in private industry, but not to the same extent as in govenrment. The extent to which you DO NOT see "good 'ol boy" in private industry is the extent to which managers cannot afford to use it. When a manager is held strictly accountable for his section's performance, he must hire only the best, regardless of who his friends are. The less accountabilty there is for performance, the more likely social factors are to play a part in the process. Fix the accountability and performance measurement, and most of the hiring practices will fix themselves.

Here-Here!

Human Resources Specialist
CHRA - for the Army
Fri Feb 2, 2007 9:51 AM

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And NSPS will make it worse. The appraisal form is 13 pages, yes, THIRTEEN pages long. Yet employees are limited to half a page to list their accomplishments. I have over 19 years in HR - and I want out. There will be so many EEO and grievances over NSPS - promotions, appraisals, etc., that it will be a nightmare to try to administer, manage, explain, and enforce.

Re: Here-Here!

Lead Staff Accountant
DFAS
Fri Feb 2, 2007 10:50 AM
And with those thirteen pages, how many of them are truly objective measurements. We have the same problem here. A few years ago, an attempt was made to render our standards more objective. The result was a monstrous schedule of standards, a third of which still weren't objective! Too many tend to confuse "detailed" with "objective". It doesn't matter how detailed the standards are, if there isn't something you can reach out and put your hand on and measure, then they still aren't objectives.

Human Capital

Consultant
Various Federal Agencies
Fri Feb 2, 2007 9:51 AM

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I like "Human Chattel" i.e., human belongings. Typical HR method. Change the name to achieve perfection. As for the Government losing its ability to govern, we are already there. Appeasement of each and every interest group ensures this. Additional, we now have a Government ". . . of the Government, by the Government, and for the Government . . . " I fear for my country.

Hiring/HR system/Merit system

District Manager
BLM
Fri Feb 2, 2007 9:56 AM

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The good ol boy hiring system in BLM is alive and well. The only way to get ahead in this organization is to be a friend of Senior Mgt - "brown-nosing" helps too. This agency is extremely regressive in nature and does not appear to value those who strive to enhance their management skills by training. Most high level jobs have pre-selected candidates - Merit System promotion is a joke.
The old SF-171 system at least allowed for standardized compilation of qualifications which allowed applicants to adequately detail their qualifications and gave the selecting official a good basis for comparison.

Good Ole Boy System

Contract Specialist
USACE
Fri Feb 2, 2007 10:00 AM

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It is especially disturbing when a Director of your organization stands before you in an all hands meeting and states..
"Hard work will get you no where"

Re: Good Ole Boy System

specialist
dod
Fri Feb 2, 2007 11:41 AM
Without knowing the context of that sentence it's impossible to know what was meant by it. Was it prefacing a statement that you have to work hard and smart not just hard? Was it in a speech telling you that the only way to get anywhere is to know the right person? Was it part of a speech telling to be more efficient?

Tell us the context, without that pulling one sentence out of a speech is meaningless.

Re: Good Ole Boy System

PROGRAM SUPPORT ASSISTANT
VA
Fri Feb 2, 2007 3:46 PM
Our Director did that one one better---his comment was "I don't EXPECT my managers to know their jobs" !!!!
Guess that's what us 'lower levels' are for!!!--do the work and let the managers reap the benefits----'kudos and cash awards'!!!

'Human Capital' -- your 2/7/07 column

Senior Trial Attorney
Equal Employment Opportunity Commission
Fri Feb 2, 2007 10:01 AM

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In our office, which is a "field" office of the EEOC, we share your contempt for the term "human capital" and made fun of our former chairwoman for using it.

She didn't seem to recognize that we are human beings, not money or stock. "Personnel" is not the greatest term, but at least it seems to recognize our humanity. I'm not fond of the term "human resources," for many of the same reasons that I abhor "human capital," but at least "human resources" seems to give us credit for being intelligent and resourceful. Don't give in to the latest fad and call us "human capital." We will dislike you if you do.

Personnel/Human Resources/Human Capital

HR Specialist
NARA
Fri Feb 2, 2007 10:04 AM

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I have been in HR for almost 28 years. A large part of the problem is that PE/HR/HC is not recognized as an essential function which supports managers AND employees. As a former supervisor of mine said, "We are not clerks; we have a program to run." (No offense to clerks!!) She meant that our work is not based on whims; it's based on laws, rules, regulations, LMR contracts, etc. It's our job to work with all of our customers to assure that their mission and our program are carried out. One really can't work without the other. I agree that consolidating HR offices has added to the problem. When HR specialists and assistants are physically removed from their customers, they may lose some understanding that their work is not a paper exercise and that it affects others.
I hope I retire before we're called Human Capital Specialists. I, too, am tempted to write Human Cattle, because I'm reminded of a Dilbert cartoon which said if we call employees cattle, we have to feed them!

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