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Appraisals, Objectivity, and the Little Black Book

PFP is better than simply going on seniority

Federal Employee
Another Government Agency
Thu Apr 26, 2007 8:36 AM

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Although PFP has flaws, the alternative is usually worse. If little or no subjectivity is allowed and strict output is difficult to quantify, the default metrics for pay and promotion often become seniority and credentials (education and/or previous job experience). Under this scenario poor performers get off scot free and hard workers receive little reward. Even in PFP, government workers still enjoy high job security, relatively decent pay and benefits but they are held to some standard. That is better than then a "no standards" alternative.

APPRAISALS/RATINGS

INDUSTRIAL SPECIALIST
DCMA BOEING OPERATIONS ST. LOUIS, MO
Thu Apr 26, 2007 8:55 AM

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What a mess the system is; it is all about teachers pet of which they always say no favoritism--who are they kidding. It is all about favoritism period. It is very sad, people who get awards at our command are the same favorites year after year and they get by with it. When they go to the new NSPS it will probably be the very same; I am really surprised that no one has looked into the same names year after year with large monetary awards!

Re: APPRAISALS/RATINGS

HR consultant
self-employed
Thu Apr 26, 2007 10:12 AM
Did you ever consider that the same people get recognized every year because they are the consistently high performers? Are you suggesting that data showing that different people received recognition every year would be more indicative of a "fair" system? I suppose if one believes that equitably rotating recognition regardless of merit is fair, then you are right. The majority of Federal employees will always believe that ratings are unfair because the alternative is to admit that others are better performers.

Re: APPRAISALS/RATINGS

Lead Staff Accountant
DFAS
Fri Apr 27, 2007 9:26 AM
I’m actually responding to the HR consultant. Many times people don’t stand out because they are not given a chance to stand out. The same people get the same high appraisals every year because they do in fact excel. but others do not excel because they do not get the opportunity. I spent several years plugging along with sat and highly sat appraisals, while I saw the exceptional ratings going to the same people who stood out because they got chosen for projects where they could stand out. I finally made it into that august group when the union asked me to help out with a joint labour/management project. Management was impressed enough to promote me to a position where I could do more analysis and design work, and my appraisals went from highly sat to outstanding.

Re: APPRAISALS/RATINGS

Analyst
DoD
Wed May 2, 2007 6:29 PM
I agree with the original post in this series. Several years ago, I performed an audit on awards. Yep, same people and their friends, each and every time. Others got 8 hour awards, one manager got over $5k in awards in a year; including 2 step increases. Raise red flags. Certainly. Did the IG do anything, nope; nothing at all.

It's mostly about cronyism.

Now, I usually get awards and exceptional ratings and I know I'm not liked by management. But I work my butt off and make them look good. Very little monetary reward but good evals.

Re: APPRAISALS/RATINGS

Nameless, Faceless Nobody
DOD
Wed Jul 23, 2008 5:32 PM
I just wonder how these "star" performers can consistently earn high appraisals and awards when the team that supports them is barely "avrage". That is my gripe: ONE person gets recognition (and ALL the goodies!) when it took an entire team. Now, the team doesn't even get a raise they can count on.

Keeping notes

Engineer
DOD
Thu Apr 26, 2007 8:56 AM

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As a former supervisor, I believe the biggest obstacle to keeping notes on employees is the size of the groups that many federal managers supervise. In my last supervisory position, I had 23 people working for me, and these weren't clerks or production workers, but engineers engaged in highly complex, highly variable technical work. It would have been imposssible for me to keep complete and thorough notes on all of these people on an ongoing basis. Several of them were off working remotely on special teams so I didn't even see them on a regular basis. If there's to be any hope of pay for performance working properly, the span of control for supervisors will have to be greatly reduced. No more than ten employees per supervisor in technical areas would be a good goal, but sadly, the trend seems to be in the opposite direction. I thank God every day that I was transferred to a staff position with no supervisory responsibilities, and I pray I make it to retirement in this position.

Re: Keeping notes

Electronics Technician
DOD
Thu Apr 26, 2007 5:55 PM
If I am understanding what you said correctly I believe you just said that you had too many employees doing too many complex tasks to possibly be able to rate them fairly and objectively.

But in the NSPS the livelihoods of the employees will be based on someone's primarily subjective judgement.

I hope most supervisors in the NSPS are as honest as yourself, but if they admit what you just did then their own appraisal will be lowered. chances are pretty good they will not admit it - not anywhere their bosses could see it.

It is a complex question. I am glad I am not a supervisor.

Re: Keeping notes

Engineer
DOD
Fri Apr 27, 2007 3:37 PM
Actually, what I said is that I had too many people to keep good notes on them. I certainly knew who was doing a good job and who wasn't, and I believe I could have, and did, rate them fairly and objectively. The problem is that everyone likes to think they're doing a terrific job, and they tend to get upset when the boss tells them they're really not. That's only going to get a hudred times worse under PFP, when people's raises are on the line. Without documentation, a supervisor is not going to be able to withstand all challenges to his or her ratings that will inevitably come up under a PFP system, and no supervisor will be able to maintain that kind of documentation when he or she has too many employees to manage.

Re: Keeping notes

Supervisor
DoD
Tue Jun 24, 2008 1:47 PM
That's exactly why the employee's self assessment is so important! Let your employees help your memory. You'll certainly know if the employee is inflating their performance, but the burden of remembering all their accomplishments doesn't fall on you.

Appraisals

Budget Analyst
USDA
Thu Apr 26, 2007 9:06 AM

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As a 28 year career employee, I find that the appraisal system (or, lack of) is nothing more than a hoax. There has never been a fair system in place and what is used does not truly or fairly depict an individual's performance. It's well known that it's nothing more than a way to monetarily award underserving employees based on favoritism and, or, their position in the work place. Year after year, and thousands of dollars later, the broken system continues to prevail.

That Little Black Book

Contract Specialist
DoD
Thu Apr 26, 2007 9:49 AM

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Or an unofficial personnel file for each employee has been a supervisory tool here forever. Unfortunately, too often only the bad or the good things go into them depending on how you & the boss get along. As a rule, the federal government does not hire good managers. They hire good performers. Then they add to the problem by neglecting their training in people skills. Then they overwork them & change their policies--which is often--they provide no guidance for instituting them. Imagine your salary tied to your under qualified, under trained & overworked supervisor's skill at objectivity. Good employees will leave federal service or continuously change positions within federal service shopping for a good supervisor. I see a future of cataclysmic personnel shortages and brain drain beyond anything even the retirement of baby boomers. The timing for P4P could not be worse for Uncle Sam as the contract employee thing isn't working out so well either.

Why Pretend? There is nothing 'objective' about it

HR (Labor)
Air Force
Thu Apr 26, 2007 10:04 AM

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Any rating "system" requires judgement calls. Reasonable people can differ over the value of the same performance. PFP works in the private sector because the bottom line, turning a profit, drives everything. The CEO, the regional manager, the supervisor, the worker all recognize that their lively hood is dependent upon turning a profit. If the company prospers, pay generally reflects the individuals perceived/negotiated (subjective) contribution.
It just ain't so in the public sector. The money comes from Congress without any sense of profit motive - just a SWAG as to how much a particular function is worth. That is why the government (Congress, OPM, whatever) should establish pay rates for its positions, hire employees for that pay and expect them to do their jobs for that pay. If the employee thinks they are worth more pay, tell them, "This job when well done is worth its salary. Your options are find another higher paying federal job or go private and prove your worth!

Little Black Book

Nameless, faceless nobody
DOD
Thu Apr 26, 2007 10:26 AM

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One year I realized my co-worker was reaping all the benefits when I had the zero discrepancy audits on a workload more complex. She had been there many years, was a general favorite who "mothered" senior and junior personnel with homemade goodies. She was also likely to simply do whatever someone else wanted without regard for FAR provisions. It took several years of audits before she was forced to clean up her performance. In the meantime she got all the goodies.

I started keeping my own "black book" with a list of achievements so that I could be given a higher appraisal. (yes, they tried to make her the only "outstanding" in the office.) Before long it became clear that I was not asking for favors, just justice.

It worked because we DID have a quantifiable workload and it would take only one case to show that.

Total Comments: 40
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