Readers' Comments
Total Comments: 28
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Effective Whine Management: A Critical Skill for Federal Managers and Supervisors
Total Comments: 28
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March 10, 2010
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Right On!
Navy
Thu Feb 7, 2008 8:51 AM
Post Reply
I can't wait to hear from all the whiners on this one!
Whine or Campaign
Army
Thu Feb 7, 2008 9:52 AM
Post Reply
Sounds like the supervisor has a bad attitude if he sees every complaint or criticism as whining. Too many are too bull-headed to listen to anything. Workers may be trying to campaign for change, so it may take several trys to get the change.
Whine
DFAS
Thu Feb 7, 2008 10:00 AM
Post Reply
Which cheeses go with which whines?
Re: Whine
Interior
Thu Feb 7, 2008 4:25 PM
Re: Whine
DFAS
Fri Feb 8, 2008 8:23 AM
(An aside: I know a man who was required to read that book for his job, and let me read it--I was curious to see what all the fuss was about. It was drivel.)
Overlooking an important facet
SSA
Thu Feb 7, 2008 10:08 AM
Post Reply
The author overlooked a significant fact in his article. Many of the 'whiners' and low producing employees are in management. In my local agencies office, managers complained as much, if not more, than the rank and file and many spent a geat deal of time surfing the internet or visiting their buddies. Talk about low producers!
Many, if not most, lacked the professional and people skills necessary to be competent managers. As a matter of fact, my manager used to walk around disturbing employees with stories of her troubled marriage and nuisance children. Now that's leading by example!
Regional office supervision spent an inordinate amount of time 'putting out fires' with management: everything from "I'm not being treated fairly" to "You give me more work than my co-managers".
So let's not lay all the blame at the feet of the rank and file. Keep in mind, at least in my unit, that a good number of employees came to work, did their job, and did not complain.
Re: Overlooking an important facet
IRS
Thu Feb 7, 2008 3:09 PM
whine management
forest service
Thu Feb 7, 2008 10:45 AM
Post Reply
While Mr. Gilson provides a couple of mildly useful comments his vision of management reflects a very outdated and close-minded approach to organizational operations that is probably one of the greatest problems with which governement agencies are faced. Treating your workforce as if they haven't the brains or legitimate place to comment is an extreme error. I understand that whining and commenting are very different but the way I read the article is that he is lumping anything stated by employees that is oppositional to those in the upper echelon as whining. His hierarchical consideration of those at the top and those in the "lower" positions gives the sense that somehow those at the top know better and need no input from others; rarely true. This model functions poorly--failure to listen to the voices of the unrecognized people in "lower" positions in the hierarchy opens our organizations to a failure to hear and make use of valuable, information. Listening is sadly a lost art.
Re: whine management
Interior
Thu Feb 7, 2008 4:32 PM
The ones who are doing the work may have useful ideas. The ones who AREN'T probably don't. Nevertheless, he does say you should listen long enough even to those people to be sure they don't have a legitimate complaint. Sometimes their lack of productivity may be due to a personal or structural problem that you could do something about and bring their level of productivity up. But if all they want to do is complain about how overworked they are--when you know 75% of their work is never getting done, and it's the same workload others have--is probably counterproductive for the manager.
One man's whining...
DCMA
Thu Feb 7, 2008 11:40 AM
Post Reply
is another man's venting. If we weren't allowed to whine some of the time, what would be the purpose of living and working? We all (including mgmt & private sector employees) need to whine a little to enable us to suck it up and face adversity when it's necessary.
All whining is....
DOD
Thu Feb 7, 2008 5:03 PM
Post Reply
worthless. Anyone that justifies whining to a supervisor, for any reason, confuses whining with constructive criticism.
I had the unfortunate role of being a service chief in VA for three years. I received whining from physicians, nurses, and co workers (professionals all) at least once/wk. I could/should have responded to 85% of the people with the same answer. REACH ADULTHOOD!! Grow up!
You can't believe how petty people are in VA. The veterans and their families, the people with the real problems seldom if ever whined.
I am no longer in leadership, and have changed to the ARMY. The amount of whining is miniscule in the ARMY. (Civilian or Military)
I sincerely believe VA has more whiners than all other agencies combined.
Mr. Gilson omitted REACH ADULTHOOD as one of his rules. He should include it.
Re: All whining is....
VA
Fri Feb 8, 2008 11:39 AM
Re: All whining is....
DOD
Fri Feb 8, 2008 2:48 PM
Well done!
Re: All whining is....
VA
Wed Feb 13, 2008 12:41 PM