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HR and EEO: "Why Can't We Be Friends?"

HR and EEO

Manager
FAA
Thu Feb 21, 2008 8:30 AM

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My experience here has been that EEO represents the employees. And this is to the point where sharing information with the EEO staff has at times gone directly back to the employee. EEO staff here need to take another look at who signs their pay checks (hint: it isn't the employee).

Re: HR and EEO

Nameless, Faceless Nobody
DOD
Thu Feb 21, 2008 10:36 AM
"EEO staff here need to take another look at who signs their pay checks (hint: it isn't the employee)."

That is actually the point of an EEO counselor. The supv. doesn't sign the paycheck either. EVERYONE works for the taxpayer. If there is an issue, the employee is at a serious disadvantage in that it is often with the supv, (who does have a lot of power over their daily work life.) HR is often openly and clearly on management's side. EEO counselors are not simply advocates for the employee but recognize that you had to start from their side in order to balance the power. Besides...it is the EMPLOYEE who brings the complaint.

Years ago I was a collateral duty EEO counselor. Our goal was to find a resolution to the situation that everyone could live with. Saves a lot of good people doing good work. Sometimes the supv was a problem, sometimes a coworker, or the employee themselves, or some combination. Most often just getting people talking took care of it.

A Useful Discussion

GRA Consultant
GRA, Inc
Thu Feb 21, 2008 8:41 AM

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Thank you Steve, for exploring an ongoing burr under the saddle of many federal agencies.

I think this issue is universal and, as you so thoughtfully suggest, there should be ways to "get over it."

A kind of companion snit exists between the LER staff and the Legal staff at many agencies. There is not only room for everyone, but we can all benefit from one and other's expertise. As a labor lawyer, there was nothing I enjoyed more than working side by side with capable LR specialists. It was a great working relationship.

HR EEO WHY CAN'T WE BE FRIENDS

RETIRED EEO MANAGER
DOD
Thu Feb 21, 2008 9:15 AM

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good background information but the offered solutions are marshmellows. the eeo commission in it's management directive 110 explicity sets up the wall between eeo and hr.the us army religiously adheres to the eeoc 110 except for the use of the agency lawyers. i hear the air force and navy have noy adhered to the strict mandates of eeoc and suffered consequences. i for one always felt that eeo should handle the complaints but hr all the recruitment actions and be answerable for aep and diversity goals. eeo specialist always liked to take credit for gains in aep and diversity but if it went the other way eeo blamed hr and managers.

Re: HR EEO WHY CAN'T WE BE FRIENDS

EEO Manager
DOD
Fri Feb 22, 2008 6:32 PM
In fact the Congress did when it created EEOC and removed EEO from HR. This was done to prevent the fox from watching the chicken coop.

HR &EEO

social worker
vha
Thu Feb 21, 2008 9:17 AM

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First up is I totally disagree with EEO being pro employee.As a union rep I found EEO to be incompetent and their investigators to be a joke.How can you truly investigate anything by phone which is what they do.In all the dealings Ihave had with EEO the employee has never recieved any kind of justice no matter how blatant the transgression from management was.As for HR we do not even need to go there.EEO just blows smoke.

Re: HR &EEO

Retired
SSA
Thu Feb 21, 2008 10:11 AM
Social worker has just engaged in personal attacks and exhibited the mind set that is the cause of every problem mankind faces. An environment of cooperation and the fostering of mutual good will never occur as long as this mind set exists. It's always someone elses fault. And, unfortunately, the sad truth is that people have a difficult time seeing beyond the tips of their own noses and they spend a lot of time advancing their own causes. We need to stop this divisiveness. Put yourself in the other persons shoes and try to see things from their perspective. You may well learn a lot.

Yes, HR and EEO have problems. But, let's be honest, so does the union.

And I am curious about one thing social worker. Based on the time stamp of your comments, I wonder if you wrote your comments on govt time or your own.

Re: HR &EEO

Nameless, Faceless Nobody
DOD
Thu Feb 21, 2008 10:39 AM
Like most things, it varies by activity. I worked closely with the union reps. We often looked at complaints and sent them to each other. If someone came to us with something that was outside our mission, we didn't leave them hanging but put them in touch with the appropriate union guy. They did the same when they had something that looked strongly EEO.

We both agreed HR was disruptive and uncooperative. But they clearly communicated that they were always on the supervisor's side even when it was blatantly wrong.

Re: HR &EEO

Consultant
DVA
Fri Feb 22, 2008 1:13 PM
What is funny is everyone pointing the finger at HR. It takes two to play. HR is a "buffer" between management and the employee to an extent, no more. Management is the ultimate body that either accepts or rejects HR guidance and proceeds. Generally, HR is pro-management, as EEO and Union are pro-employee, though EEO does seem to notice the line.

The employee has both EEO and the Union to defend them, sometimes rightly, sometimes grossly, but, the employee has them. Management has HR. So What???

The greatest problem employees face is not management, and not HR. It is the ridiculous cases that unions usually, and EEO sometimes, defends. More management would be more acceptant of arguments if everyone would start defending legitimate cases and stop attempting to get "Jack the Ripper" and "Charles Manson" type employees off the hook with the dumbest arguments imaginable. Credibility would increase and all would benefit. As it is, you disservice about 99% of your employees.

Excellent Article

Retired
SSA
Thu Feb 21, 2008 9:35 AM

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Mr Oppermann has written an excellent article with insightful observations. This was, and probably continues to be, a problem at the pmt ctr at which I worked. I believe a lot is to be gleaned from Mr Oppermann's advice.
I would like to add that 'turf wars' occur between other SSA entities as well. There is contention between regional office and the payment center; between the payment center and field offices; and, unfortunately, between home office and everyone. It would be wonderful to see a climate of cooperation fostered which had as its goal the good of the agency as a whole and the public which it serves.
With permission, I would like to forward this to some friends who are involved in HR and EEO.

The EEO Threat

EO Rep
DoD
Thu Feb 21, 2008 9:57 AM

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I have found after working for many years in the EO field that one of the first questions I must ask is, "What kind of trouble are you in?" This is because most employees do not think of EEO as an agency which enforces rules and regulations, but rather a tool that they can use to intimidate management whenever they get in trouble. And guess what - it works!

HR-EEO can be friends

retired
DOE
Thu Feb 21, 2008 10:07 AM

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When I took over as the EEO Manager in a small federal organization, I noted the exact problems you talked about. I invited the HR Manager, his senior staffing specialist and his management employee relations specialist to meet with me and my staff, as well as the legal staff to discuss issues of mutual concern. HR came to the meeting with trepedation. It just so happened I was dealing with the results of a sexual harassment investigation. I presented the results to the group and together we structured a resolution and presented it to the manager. Things worked out so well, the meetings turned into regular quarterly meetings. We also met between regularly scheduled meetings whenever HR, EEO or Legal had a situation which they felt needed our combined input. We became known as HELP - HR, EEO and Legal Profressionals. Legal helped to conivnce HR on doing the right thing because of they knew what the EEOC was saying about personnel policiies and advice to managers.

Re: HR-EEO can be friends

employee
self
Fri Feb 29, 2008 10:53 PM
This should not be the case. Although this seems to be an effective measure, this can also cause favoritism among EEO and H.R., and favors being done because of the relationship that has formed. The EEO was put there for the employee, but this practice can actually work against the employee. Of course H.R. would like this , because it is more advantages to them even when they are wrong. Companies already get away more often than not with mistreating the employee and knowing how to get away with it legally. Let the employee at-least have the EEO as a reliable source. After all if it were not for the complaints of employees and them being mistreated by H.R. and management there would be no need for the EEO.
Total Comments: 32
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