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Goals, Objectives, and the Everyday Employee

Kudos for the Article

Attorney
Dept. of Defense
Wed Mar 12, 2008 10:01 AM

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Finally, someone has articulated what we are all thinking: "same song 99th verse, a little bit louder, a little bit worse" - except with NSPS, it's a LOT worse! It would ge greatly appreciated if this article could be sent to the appropriate Congressmen, along with a request to abolish what is sure to be a bad system for all the reasons cited in this article.

Thank you for this insightful article

Trench Worker
Interior
Wed Mar 12, 2008 10:02 AM

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This article was well-written and definitely got the point across. I don't see the logic in translating the goals and objectives of Agency Strategic Plans from the Secretary of the Agency down to the last GS-5 Clerk Typist, either.

It seems to me we have gone overboard in using elements, standards, and highly complex numerical ratings in Employee Performance Appraisals every year. What's wrong with saying John Doe eliminated a backlog of 1000 purchase orders this year. This resulted in more efficient and prompt customer service? This is a statement of performance that anyone can understand.

Right On!

ATCS
FAA
Wed Mar 12, 2008 11:03 AM

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The FAA provides a safety service, but yet we are managed as if we sell widgets. Yes, there is always something that can be done more efficiently, but demoralizing the entire workforce to do so is destructive. We used to be about SAFETY at any cost, but not any more.

Management is bragging about all the money saved due to retirements replaced with newbies at janitor wages on the dual pay scale. They have expedited the brain drain that was coming soon anyway, but without hiring replacements soon enough to have a seasoned workforce.

Goals, Objectives, and all that jazz...

HR specialist
DOI
Wed Mar 12, 2008 11:08 AM

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I think the author must have been listening in on a recent conversation in my office. Is there anyone out there that disagrees with him?

In Defense. . .

Public Servant
Fed
Wed Mar 12, 2008 11:45 AM

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of the managers at individual agencies who have been struggling with "cascading" the strategic goals down through the performance assessment process, what many individual employees probably don't realize is that the agencies themselves likely did not come up with this. At least in my own experience, OPM has been pushing this on agencies for a number of years now, even down to thick notebooks and seminars on how they want the metrics reported. The agencies are just trying to comply with what they are being told they have to do.

Re: In Defense. . .

Robbie Kunreuther
Author
Thu Mar 13, 2008 12:51 AM
Thanks for writing this. I agree... and find most of the managers I train don't believe in the metrics they are coerced to use. Eventually, most will admit that, at the end of the rating year, there is no data collected to support the metric -- good or bad.

Mission Statement for the everyday employees

Procurement Analyst
US Army
Wed Mar 12, 2008 11:48 AM

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Consider this. If every employee is not pulling their weight in the same direction, which way would the organization go? Like the nurse, all VA employees must focus on serving those "who have borne the battle" else they may as well be on an automobile assembly line. Even on a GM assembly line, "providing products and service of superior quality" sounds like something everyday assembly workers can strive for. To "defend the US and its global interests" the Air Force staffing specialist should recruit and place just the right people.

Metrics help you show success in all of these pursuits. Otherwise, how do you know you and your organization are successful? Maybe some of my fellow government workers merely function aimlessly at some level of performance without detrimental effects to the organization. However, not knowing where the organization is heading, makes it very difficult to know which way to pull.

Great Job

IT Specialist
ssa
Wed Mar 12, 2008 12:11 PM

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I like the way this was written. It defines the specific waste of time for measuring work performance.

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