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Employee Gets Another Appeal Despite "Last Chance" Agreement

Bad attitude and Customer Service

Health Systems Manager
DVA
Fri Aug 8, 2008 5:26 PM

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There is no wonder why customer service in the government sucks. Bad attitudes, obnoxious behavior, rude attitudes, insubordination, and the list goes on. Society civility is eroding and decisions like this conribute to managers frustration. You spend years documenting bad behavior, practice progressive discipline, and try to motivate personnel only to have all you actions erased by an individual who is not aware of what management has to endure daily. Typical American bulls_hit!!!

Re: Bad attitude and Customer Service

Program Analyst
OPM
Mon Aug 11, 2008 9:59 AM
There is bad Customer Service in the Private Sector, too...for the same reasons you stated. Don't be so narrowminded.

Missing Piece

administrative assistant
opm
Mon Aug 11, 2008 2:51 PM

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The missing piece is that we don't know what the original "last chance" was for. The way I read this, is that they tried to get rid of him under the "last chance" agreement for something other than his original behavior. In which case, I agree the agency should not be allowed to do it before him getting due process.

Good call by AJ and Court

Assistant Regional Counsel (Ret)
SSA/DOJ
Fri Aug 15, 2008 11:22 AM

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Looks like the Board went too far this time in supporting agency actions. It's long been my underestanding of last chance agreements that the employee could appeal the triggering event to the Board and the agency would have to show they were correct about that event. If the agency shows that, it's done--employee's out of there. But the agency can't arbitrarly involk the LCA and the Board must provide some oversight.

some get the death penalty, some life

Supervisor
US DOL
Thu Aug 21, 2008 9:34 AM

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Since they supoosedly can not fire him...give him life...sit him in the cube and do not give him anything meaningful to do forever...

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