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The Future of Pay-for-Performance in the Federal Government

Ironic Words

Ex Fed and Union Man
DoD
Wed Jan 28, 2009 8:11 AM

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Obama states "Our country is in a sense continually at war against the ramparts of liberty, equality and justice on which our Republic is founded. Surging constantly are the evil forces of greed, or materialism, of selfishness, headed by those who cynically deny that there is any prosperity that cannot be expressed in dollars and cents, or happiness except in bank balances."

This is funny coming from a politician. The statement "Surging constantly are the evil forces of greed, or materialism, of selfishness..." is an accurate description of what most, if not all members of Congress and former members over the last 40 years, have succumbed to.

Re: Ironic Words

HR Specialist
DOJ
Wed Jan 28, 2009 9:12 AM
We are "... continually at war AGAINST the ramparts of liberty, equality and justice ..."? Oh come now; I thought our new President was immune from such flubs. Ah well, even a new Messiah apparently has his rhetorical slips after all, not that his adoring media claque would ever acknowledge it.

Re: Ironic Words

Planner
DOD
Wed Jan 28, 2009 10:07 AM
HR Specialist,

Maybe you should look up the word "ramparts" before resorting to partisan rhetoric.

The Future of Pay-for-Performance in the Federal G

Budget Chief
DoD
Wed Jan 28, 2009 8:59 AM

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Kunreuther understands the civil servant's motivation, the futility of chasing "objective" appraisal systems, and the counterproductive effects of current attempts to motivate through Pay for Performance. Let's hope the new administration is listening.

Above article

HR Specialist
OPM
Wed Jan 28, 2009 9:05 AM

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Many years ago in the mid-'80s, the late, legendary Dr. Edwards Deming was asked to address OPM senior staff charged with establishing performance management program policy and regulatory guidance to agencies, including the performance appraisal process. In a videotaped session that never was released outside of OPM, he essentially derided the effort as "an impossible job," in the sense of achieving the goal of an objective, metrics-driven process that would actually result in a system of stratifying employees in terms of objective and credible assessments of performance accomplishments by individual employees that would contribute to efficient management of the Federal workforce. He said any such systems invariably act to cause dissension and disrupt teamwork. Congress in requiring OPM to establish such a system had done little more, in his view, than ensuring ongoing frustration in the workplace. Having witnessed the strurm and drang prior to and since then, I can only agree.

Re: Above article

Diversity Manager
DOL
Wed Jan 28, 2009 6:57 PM
Lets see Deming said what gets measured gets done, so you are contending that when it comes to government nothing gets done?? I have to agree with your assessment as a honest CS

Pay For Performance

ASI
FAA
Wed Jan 28, 2009 9:12 AM

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I am currently under the GS pay structure but was part of a Pay for Performance Syatem for 5 years. I can tell you from my personal experience that PFP is the easiest way to turn a good employee into a bad one.

I watched my counterparts submit their evaluations each year. Since there is not enough money to give all the good performers a raise, only a few received raises. The grubling afterwards and loss in productivity became quite evident. If they did not get a raise, they were mad and would wonder out loud why they should work so hard. This was especially evident when 2 people were basically the same, yet only one received compensation.

I hope they government goes the the GS type system for all employees. I was also in the military for 12 years and these sort of pay systems are the best in my opinion.

We need to drop all pay for performance type systems as soon as possible.

Re: Pay For Performance

Tech Ops
FAA
Wed Jan 28, 2009 11:07 AM
The current system has done nothing except spreat hate and discontent. It needs to be terminated.
I can say that the SCI and cash award system this year amounted to our leadership team sitting in a room and doling out the money to those who did not receive it last year, regardless of accomplishments.
I am sure there would not be any arguments if there was a way for those wanting to EARN more to get it, but there simply is not, and the disparity in pay grows every year. And since the FAA has moved out from under OPM, there is no way to challenge any of this. And when you try, you are simply told that you chose this job.
Please terminate PFP in the FAA forever. We do not have the "leadership" (not management) to administer it effectively.

Re: Pay For Performance

Diversity Manager
DOL
Wed Jan 28, 2009 7:00 PM
we have a highly paid high school educated work force at FAA. Yet they don't want to be held accountable, their work ethic matches their education

Re: Pay For Performance

Tech Ops
FAA
Thu Jan 29, 2009 9:40 AM
Diversity Manager,
I think if you spent some time among the Tech Ops ranks you might see things differently. There are those among ALL of our ranks that are merely getting by until retirement. (including DOL)
Do not forget that these "high school educated" Technicians have spent the equivalent of a bachelors degree in training on highly complex systems to make sure you and your family get from point A to point B safely. The ONLY reason some do not have a college diploma is because they do not have credits in english composition, P.E. or similar courses. Personally, I could care less if the Technician knows the anatomical make up of a badger, but I am proud to be associated with those who know the mathematical equation required to calcualte line lengths, powers, etc required to propagate glidepaths which allow aircraft to land SAFELY in zero visibility. That, Sir is AWESOME!
So, I beg of you: Before you cast a widespread net over Technical Operations, walk a mile in their shoes.

Money and Resourses

Labor Employee Relations Manager
VA
Wed Jan 28, 2009 9:15 AM

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Within DoD, look at all the money and recourses that have been spent on a system that was originally conceived to put the thumbs on the unions!

Yep, that's right, it would appear that the main focus of NSPS was to put down the unions. It is time to throw out NSPS return back to the good ol GS system and get on with conducting this nation's business.

After all it is "Joe the Plumber" that pays our wages!

Isn't Obama

Quality Assurance Specialist
DCMA
Wed Jan 28, 2009 9:16 AM

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the one that said the Constitution was flawed and needed changing? After 200+ years maybe we need to return to the constitiution and the founding fathers dreams for this great experiment and quit letting politicians(empty suits) and bird brains like the author fail to understand that liberty cannot survive in a nanny state. To remove from those that which is rightfully theirs to give to someone else is stealing no matter how you dress this pig. Greed, selfishness, materialism, sounds like the great one is talking about taking care of his family.....oooooooops.

Pay for Performance (P4P)

HR Specialist
DOL
Wed Jan 28, 2009 9:17 AM

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Personally, I don't think that most Federal employees are opposed to P4P. They just want their union representatives to have input into its implementation and that there be transparency for the whole process. It was the jamming down, or up, the various bodily orifices, as was done by the last administration, that brought most of the opposition to P4P. That, and all the secrecy involved in the development of standards and the determination of ratings, which upset Federal civil servants.

Re: Pay for Performance (P4P)

Labor Employee Relations Manager
VA
Wed Jan 28, 2009 9:39 AM
I would disagree. In DoD as much as 85% of the employees and supervisors that were forced into a p4p, aka NSPS were and are still against the program.

Many in the HR community left DoD when it became clear that "quotas" were set by HQ on raises and ratings.

Re: Pay for Performance (P4P)

Nameless, Faceless Nobody
DOD
Wed Jan 28, 2009 10:36 AM
I am against it. It is fundamentally flawed with the negative "unintended consequences" far overwhelming any good it might do. I am not surprised at what Dr. Deming apparently said.


Many years ago I was asked to make a process that was new employee proof. (Actually, the chief said, "sailor proof",) but I told him it wasn't possible. Once we had to make judgement calls we had to rely on the judgement of the person making the call. We also had to allow for a learning curve. I could draw decision trees that would take care of 80% or more but the rest was why we needed people instead of just computers.

NSPS wants to try and judge by the numbers without any regard to complexity, difficulty, or any other non-quantifiable attribute.

We had a metric based on how many new packets of work were completed by a short time frame. Thing is, people would take the easier packets and leave the difficult ones for others. More packets done, better score. Figure the upset!

Re: Pay for Performance (P4P)

HR Specialist
Dept of Labor
Wed Jan 28, 2009 10:45 AM
The point I was trying to make, and maybe I phrased it poorly, is that many Feds don't hate P4P as a principle. They hate how P4P was forced upon them and how the various programs worked. Maybe I'm just an optimist, but I think that through negotiations and the input of all interested parties, an equitable P4P system could be developed.

Don't get me wrong I think that most, if not all, the plans foisted upon Feds by the last administration were horrible. I worked for the SEC when "Political" management created a P4P program that recently resulted in a huge backpay settlement with the NTEU. Since I was outside the bargaining unit and have since left, I am out in the cold on that settlement. Personally, I lost about $1500 per year, because of the actions of my Weasel of a 2nd Level Supervisor. He was so bad, I even took a cut in pay to get out of there. Since then, his karma caught up to him, but that is another story.

Re: Pay for Performance (P4P)

Also Tech Ops
FAA
Wed Jan 28, 2009 12:35 PM
It should be obvious from the number of negative comments on these articles concerning PFP or NSPS that the majority of employees are disenchanted with these systems. As one who has been part of FAA core comp (and done well) I believe we as an agency would have been better off under the GS system. Not only would the FAA not have such a bloated operations budget but we would not have the terrible LR problem we have now. Lets get back to GS and force management to remove the poor performers as they have always had the ability to do.
Total Comments: 88
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