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Form Over Substance: Federal Employee Virtual Suggestion Program Falls Flat

Suggestion Box

Examiner IV
US Treasury - Office of Thrift Supervision
Thu Jun 4, 2009 9:52 AM

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I was one of the people that sent my suggestion to Fedsmith because I did not know where else to send it. When I ask people in HR at my agency, they gave me the fedsmith email address.

suggestion box

manager
usdot
Thu Jun 4, 2009 10:13 AM

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uhhh...like anyone in their right mind is going to submit a suggestion or critique of THIS government via trackable e-mail! You'd have to be a moron, or offering up a suggestion so blase or unremarkable that it wouldn't matter what O's thought police read.

I've offered up a suggestion to my Agency that they implement a "virtual" suggestion box where comments can be posted, not via e-mail, but much like an open blog...no identifying info required.

I believe this would offer an evenue for those wishing to offer suggestions or ideas without raising the ire of their supervisors, that is, if the individual monitoring the "suggestion box" maintains an open mind and forwards suggestions appropriately. Of course there will be utterly inane and perhaps rude or deragatory comments as well...the suggestion box seems to always attract base and vile comments from certain employees, but it is still a valuable tool if properly vetted.

Look harder

Fed Worker
SSA
Thu Jun 4, 2009 11:03 AM

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I found the website in less than 15 seconds. You must not have looked hard enough or you are already jumping to conclusions. Here's the link.

http://www.ostp.gov/cs/opengov/from-the-inbox/

Re: Look harder

editor
fedsmith.com
Thu Jun 4, 2009 12:32 PM
As noted in the article, the website is now easier to find. We were unable to locate it (and no one had publicized it in the numerous articles on the subject) back when it was announced and suggestions were reportedly being sought.

Re: Look harder

Clerk
DOI
Thu Jun 4, 2009 1:30 PM
Fed_Daily published the link to the "suggestion box" weeks ago; it was supposed to take you to the proper place within the whitehouse.gov website. The link didn't work, nor was the suggestion box available at that time on whitehouse.gov.

And, yes usdot manager, some of us would send in suggestions via e-mail. What's the worst that could happen beyond the recipient guffawing loudly, then deleting the suggestion?!

Suggetsion Box only works with the right leadershi

Supervisor
DLA
Thu Jun 4, 2009 11:23 AM

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The fact is, your suggestion will either be ignored, or will actually be given consideration, dependent on your leadership. Poor leaders are fearful and insecure, and continually find ways to put people down to maintain their power. They don't want to hear your ideas, unless it is their own. That's why most of these programs don't work! The governement is notorious for putting people in charge that "Did the time", and truly have no leadership ability. Most of the good leaders left the governemnt early in their career, or are waiting their turn.

Re: Suggetsion Box only works with the right leadershi

HR Spec
VA
Thu Jun 4, 2009 1:38 PM
If you are truly a supervisor, you are at one level of leadership. Are you a person who simply "did the time" and "have no leadership ability"? Or are you "waiting your turn"? Or do you consider yourself a "leader" at all? If so, please let us know what you're doing right, that you don't see other "leaders" doing.

Re Suggestion Box only works with the right leader

Engineer -AF
Air Force
Thu Jun 4, 2009 9:20 PM

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HR Spec -- I'm not Supervisor DLA, but your response is so typical of HR who don't understand outside their books. Here's two hints:

1. They eat -- then I eat.
2. They sleep -- then I sleep.

There's a lot more to it than that, but those who don't understand this basic part won't get the hard parts.

Re: Re Suggestion Box only works with the right leader

HR Spec
VA
Fri Jun 5, 2009 10:17 AM
AF Engineer, I understand basic leadership as well; what do your comments have to do with the "supervisor's" original remarks? Maybe I need to get back to my books & study up the "hard parts" since your explanation isn't coming across.

Leadership

Engineer -AF
Air Force
Fri Jun 5, 2009 10:20 PM

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Didn't think you would understand.

Supervisor DLA provided a readily understandable explanation of how some "leaders" fail in basic leadership skills. You challenged it so I provided some basic examples of leadership. I didn't say all, everything, or even the day to day tasks. I said the basics. If you wish to learn leadership, you must first understand that a leader serves those he leads. Those who follow must come first. End of lesson one.

An Open Letter to Mr. Smith

Knowledge Worker
DOS
Tue Jun 9, 2009 7:55 AM

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Your snarky comments ("Perhaps they just wanted credit for setting up the program. Perhaps they thought their program was so important everyone in government knew how to find their blog site and was very familiar with the important work they were doing") about the White House's efforts to set up are not helpful. The online forum you wrote about was sabotaged through sliming by individuals with unrelated political axes to grind. My point is this: Online dialogues, to be effective, require on-point, substantive contributions. The individuals who filled the Open Government Dialogue with pages and pages of scurrilous comments made me wonder whether it will ever be possible to conduct a similar initiative without similar results.

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