Readers' Comments
Total Comments: 38
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Save the KSAs! The Debate Rages On
Total Comments: 38
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KSAs
FS
Tue Jul 21, 2009 8:13 AM
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I worked with two different agencies as a Staffing Assistant. Both agencies qualified applicants differently. My experience qualifying applicants leads me to think that the narrative part of the application could be left off completely, and the qualifications could be done solely on what the applicant writes for each KSA. I've seen enough applications, especially from civilians, to know that if KSAs are done away with, a Staffer will be left trying to qualify applicants based on partial or incomplete sentences that have nothing to do with the required qualifications: "Used cash register"; "Wiped tables"; "Took money from customers"; "Stocked warehouse" - some of the incomplete phrases I've seen on applications. I don't know what other Staffers have experienced, but I spent a lot of time assisting applicants to write cogent, complete applications.
Re: KSAs
US Postal Inspection Service
Tue Jul 21, 2009 12:15 PM
Today's article
OPM
Tue Jul 21, 2009 8:29 AM
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You make the valuable point that most resumes, as they are traditionally used in the private sector, are intentionally short documents providing minimal information reagrding actual job accomplishemenst. They are intended to get one's "foot in the door," with the expectation that there will be a subsequent interview process to allow the applicant to expand upon the limited information in the resume. The Federal system works very differently - for good or ill - and decisions on such matters as meeting minimum qualifications (often a much more amorphous issue in the private sector) and ranking those who do meet the quals screenout process in terms of relative merit (as required by law, either using the traditional "rule of 3" approach or the newer category rating methodology), based also on the information provided up front by the applicant - and all this before most inteviews even come into the picture. Without such detailed information up front such key decisions are very difficult.
Re: Today's article
DOD
Wed Jul 22, 2009 9:10 AM
With federal resumes you can address the KSA's within the resume. The problem is, will it get read by folks who are in the hiring process.
KAS
DoD
Tue Jul 21, 2009 8:32 AM
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Just a comment on the down side. Did anyone review the "Letter from the Action Chairman: MSPB dated August 2004. Titled, Identifying Talent throught Technology., Automated Hiring System in Federal Agencies. Specificly, the cost for hiring the wrong person. It sure would be nice to know what that cost has been to those Agencies that have not used KAS when they discovered they put the wrong person in a position. Some Agencies, instead of admitting to the error move the person around until they find something that the person can do. What a waste.
Re: KAS
Fed Agency in DC
Tue Jul 21, 2009 10:02 AM
Keep the KSAs!!!
Fed Agency in DC
Tue Jul 21, 2009 9:57 AM
Post Reply
I worked for an Agency that required only a resume to apply for any vacancy. This results in more people applying for a given vacancy because it literally only takes the "push" of a button to apply. I was told I did not make a certificate of eligibles because I did not score high enough. Some of my co-workers that did make the CERT was clearly not qualified to be in a supervisory position, but because they have worked for the fed longer, they were determined to be better qualified than me. If these people were required to write a set of KSA's 90% would not have applied. I applied to several other agencies with THE SAME resume, but applied to jobs that required KSA's and made the CERT for 16 consecutive GS-15 positions. So, the problem was not me or my resume. It was a flawed ranking system/crediting plan that apparently did not do an adeqyuate job of evaluating applicants. Needless to say I was selected for one of those jobs that required KSAs. Those others are still there.
Save the KSAs
Former Navy, EPA, OCC
Tue Jul 21, 2009 10:00 AM
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I can't agree more that there remains a strong need to maintain at least some number of KSAs as part of the selection process. While I agree both with the comments regarding the info it provides to candidates about what is truly involved in the job, and the value it has to agency management in defending selction decisions, I also believe it provides managers with some useful information on the writing ability of candidates. I have seen some very strong resumes that do not match with the ability of the candidate to communicate in writing when responding to KSAs. Many, many positions emphasis writing skills. Unfortunately, I have found over my 32+ years that effective writing skills are one of the biggest problems in employee performance. The ability to clearly, yet succinctly, convey information is something I always relied on the KSA's to disclose.
KILL THOSE KSA'S AS SOON AS POSSIBLE
DEFENSE FINACE AND ACCOUNTING SERVICE
Tue Jul 21, 2009 10:17 AM
Post Reply
I know that HR folks like KSA's because it makes their jobs easier. However, it makes it easier because they don't want to use their own brain power to assess a candidate's qualifications from a resume. Now each of these HR specialists should ask themselves how does the entire private sector get along with just a resume to pick their best and brightest and they are not crying for the antequated KSA setup. Picking a proper candidate comes from the interview process and not the KSA system. Learn this and put an end to KSA's.
Re: KILL THOSE KSA'S AS SOON AS POSSIBLE
OPM
Wed Jul 22, 2009 9:06 AM
Re: KILL THOSE KSA'S AS SOON AS POSSIBLE
Navy
Wed Jul 22, 2009 9:37 AM
Re: KILL THOSE KSA'S AS SOON AS POSSIBLE
One of Many
Wed Jul 22, 2009 2:33 PM
Re: KILL THOSE KSA'S AS SOON AS POSSIBLE
DEFENSE FINANCE AND ACCOUNTING SERVICE
Tue Jul 28, 2009 10:55 AM
Don't you realize that KSAs are often written by the girlfirend or boyfriend of the applicant or some paid for service that gets money preparing those canned KSAs that get you through the minumum qualification process then onto the BQ process. If you didn't have these stupid hurdles to get through, then KSAs would not be needed. You have a one year probation period that will weed out those employees that are improperly hired and what about just checking the references for a change to find out if someone is any good rather than perpetuate an old system like the KSAs.
Re: KILL THOSE KSA'S AS SOON AS POSSIBLE
DOD
Tue Jul 28, 2009 7:49 PM
KSA's are important
USDA
Tue Jul 21, 2009 10:42 AM
Post Reply
I have to echo in support for most of what I have read in the past articles for KSA's. I believe used correctly they are a valuable part of the federal hiring process. Having read through numerous brief resumes and very lengthy federal applications, I find there is a lot of interpretation of what is written there to get to who belongs in the candidate pool for the job.
Used correctly the KSA's help considerably. KSA's are meant to help the reviewer understand the applicants resume/application and how that persons experience makes them the best suited for the job being applied for.
If you have read through a well written KSA response that clearly answers the question and ties the response to the applicants experience, you know what I mean. Unfortunately, if you have read through the KSA response that says "I did this", you also know what I mean.
As a public servant it is my opinion that we are continually held to a higher standard that also supports a complete process.