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Lost and Found - USPS Delivers for Indiana Customer

Honesty is the Best Policy

Fiscally Responsible Fed
Somewhere
Wed Aug 19, 2009 8:38 AM

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I am glad to see that USPS does have honest personnel.

This past Christmas I sent a $25 Wal-Mart gift card by USPS first class mail. It was a rather small amount, in an ordinary envelope, so I did not pay the extra fee to insure it. BIG MISTAKE.

The recipient said the envelope was opened and she got the enclosed card, but NOT the gift card! From the time I deposited it in the mail box to the time it was placed in the recipient's mail box, it was in USPS custody.

It really soured me that, in the Christmas season that someone would be so mindless as to steal what clearly was a Christmas present to someone. In this case, it was to a MISSIONARY. I can not believe that someone would do this and how they can rationalize in their own mind THEFT.

They have a job to do--USPS should have ZERO TOLERANCE for such theft, and instead of delivering shredded envelopes, they should investigate such situations and prosecute to the full extent of the law.

Re: Honesty is the Best Policy

Postmaster
USPS
Wed Aug 19, 2009 10:19 AM
I would bet this bulky "square" envelope was damaged in mail processing equipment and the gift card got loose in the equipment. Items become damaged in the sortation when the mailpiece is non-machineable. I have heard of several instances where customers have been reunited with lost keys, rings, wallets, etc.... An inquiry to the processing plant could possibly recover the gift card. I believe our employees are very honest people and go above and beyond for our customers day in and day out.

Re: Honesty is the Best Policy

Inspector
MSHA
Wed Aug 19, 2009 2:36 PM
Hardly a week goes by that a postal worker is not indicted for stealing mail. Congrats to the honest ones.

This happens every day at the Postal Service.

Paralegal Specialist
USPS
Wed Aug 19, 2009 8:48 AM

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It is a common occurrence for people dropping mail into a collection box to drop whatever else they have in their hands: their bank deposits, keys, wallets, eyeglasses, etc. In addition, customers at the retail counter frequently leave such items behind, unknown to the Postal Clerk, because of the scale between the customer and Clerk; other customers frequently turn in such items, to be returned to the original owners. At new employee orientation, Postal employees are trained that the sanctity of the mail extends to extraneous items found in it, which must be turned in to be reunited with the true owners. I've worked for USPS for a long time and have never seen a Postal employee even hesitate about doing the right thing when valuables are found in the mail.

Sure they are helpful...

Admin
Department of Army
Wed Aug 19, 2009 10:21 AM

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I bought textbooks for my kids to start school this week, I bought them online and were sent via media mail. They did not show up, so I requested the tracking number...The results of the tracking number? The package has been sent to "Dead Mail/Mail Recovery Center", I had never heard of such a thing, but have been told that the package probably got damaged in shipping (after sender sent it) and I may never see the package of $300 worth of books. Can I make a claim ? No, the clerk said on the phone, I did not have it insured. So the Post Office destroyed the package, and I am out the books my kids need. But I will not have confirmation of the books not being NON-DELIVERABLE for about 30 days. Great, made my day...

USPS Does the Right Thing

Bill Williams
Postal Servicre Retiree
Thu Aug 20, 2009 9:48 AM

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Amazing that the Postal Service would do a magnanimous gesture. Instead of 'stealing' the money, found the rightful owner. Myabe someone should pass this on to our illustrious president who derides the Postal Service. Come on 2010, can't wait vote, and then there's 2012.

Lost and Found - USPS Delivers for Indiana Custome

Administrative Assistant
Department of Veterans Affairs
Fri Aug 21, 2009 9:25 AM

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I am fairly well-traveled and must say that every place I've lived in the USA, the postal service and it's employees have always done an outstanding job. Of course, when reporting the news, the "bad" will always be reported first. But the truth is, the majority of any agencies employees are honest, decent, true public servants who go above and beyond.
If you have ever lived outside of the USA, then you know how slow and undependable other countries postal services can be.
Besides, the women and men who wear our postal service uniform seem to be genuinely caring and friendly.

Honesty

Revenue Agent
IRS
Tue Aug 25, 2009 1:10 PM

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It's wonderful to hear that honest people still exsist. Thanks for doing the right thing.

Total Comments: 8
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