News

You Get What You Paid For – Part II

Filed in News by on July 11, 2016 Comments

The author discusses the case of an employee who could lose her job through no fault of her own due to a mistake made by her agency’s human resources department. He describes the latest details of the case and what he believes to be the broader implications of the situation for federal employment.

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2017 Pay Raise Silently Advances, But House Bill Would Block Some Bonuses

Filed in News by on July 10, 2016 Comments

A major funding bill has passed the House for 2017. By not addressing a federal pay raise for most federal employees, the likelihood increases for implementing the largest federal pay raise since 2010, but the bill would also block bonuses for many in the Senior Executive Service.

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Category Rating – Does It Work?

Filed in News by on July 10, 2016 Comments

The author says that many federal employees and hiring managers have little understanding of category rating and how it works. He explains the process in an effort to clear up some of the misconceptions.

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Senators Want to Take Away Hillary Clinton’s Security Clearance

Filed in News by on July 7, 2016 Comments

Two Senators think that Democratic presidential candidate Hillary Clinton should have her security clearance revoked because of her handling of classified material through the use of a personal email server set up to conduct government business during her tenure as Secretary of State.

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House Trying Again to Make It Easier to Fire VA Employees

Filed in News by on July 6, 2016 Comments

Congressman Jeff Miller (R-FL) is taking another shot at reforming policy at the VA, this time with a bill that would strengthen whistleblower protections and institute a number of measures intended to hold agency employees more accountable for wrongdoing.

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Customer Service Best Practices in the Cellphone Age

Filed in News by on July 6, 2016 Comments

The author says that as the prevalence of cell phones has increased, customer service practices must evolve along with it. She provides some tips that federal employees in customer service positions should keep in mind when dealing with customers who may be talking on their phones.

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Lawmakers Want Traveling Federal Employees to Use Uber

Filed in News by on July 6, 2016 Comments

Two Congressmen have introduced legislation to encourage the use of ride sharing services by federal employees while traveling on government business.

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OPM Makes Slight Improvement to Retirement Backlog in June

Filed in News by on July 5, 2016 Comments

OPM was able to process more applications than it received in June to make a slight reduction in the outstanding backlog of retirement applications.

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