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Helping Horses–And Their Owners

A horse owner in Florida needed medicine quickly for her injured horse. A local Postmaster worked with the owner to ensure the horses got the medicine in time.

With 635,000 employees across the nation — and our own personal mail moment every day — many of us consider the men and women in postal blue part of our extended family. Add to this the fact that so many employees volunteer their time and talents to their communities and it’s no wonder the Postal Service workforce often goes above and beyond for their customers — and each other.

Customer Service

In Monroeville, NJ, for example, Linda Reed was desperate to receive medication from a pharmacy in Florida for her injured horse. The package was sent Express Mail, but because the pharmacy didn’t sign the signature waver, Rural Carrier Associate Karen Thomas had to leave a package notice when she found no one home to sign for the package.


Monroeville, NJ, Postmaster Kalli Weatherby (left) with Linda Reed and her prized horses. Photo courtesy Elmer Times / Preston Foster








“I was frantic when I realized I wouldn’t be able to get the medicine until the following Tuesday because of the holiday weekend,” said Reed. “The medication had to be applied immediately for maximum effectiveness.” Reed started making phone calls in an effort to contact Postmaster Kalli Weatherby.

“As soon as she called I headed back to the Post Office,” said Weatherby. “I re-opened the office and Linda was able to sign for the package.

“I’m here to serve the community,” she said. “I was glad I could help.”

About the Author

Marilyn Jones has been a journalist for more than 30 years and is currently a freelance feature writer specializing in travel. Her articles have appeared in major newspapers including the BostonGlobe, Akron Beacon Journal and Chicago Sun-Times as well as regional travel magazines.

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