- Customers are asked to clear enough snow from curbside boxes to allow mail trucks to approach the box, deliver the mail, and to drive away from the box without danger or the need to back up.
- Walkways should be cleared of snow and ice and have enough traction to avoid slips, trips or falls.
- Steps should also be kept clear of ice and snow and in good repair.
Winter weather means ice and snow. It also means dangerous driving and walking conditions — especially if you work outdoors.
The Postal Service would like to remind customers to clear snow and ice from the approach of their curbside mailbox and walkways for house delivery for the safety of its carriers.
“Several of our letter carriers have suffered broken ankles, fractured elbows, fractured arms and even more serious injuries due to slippery walkways and ice-covered steps,” said South Jersey District Manager Joseph Diglio. “The added assistance of a clear walkway, porch or approach to a curb-side mailbox will greatly assist us in mail delivery and keep you and your family safe as well.”
Letter carriers are instructed to take precautions and hold mail to addresses where ice and snow are not cleared. But many risk their safety in order to provide service to the customers.
“No one wants to inconvenience the customer,” Diglio said. “But we must ensure the safety of our employees.”
How can you help?
“The best way to avoid injury is prevention. Please help our employees provide the best service they can, as safely as possible,” said Diglio. “Your cooperation is most appreciated and will help us provide the timely delivery of your mail.”