H. E. James, MBA

Hattie James is a writer and researcher from Boise, Idaho, with a varied background, including education and sports journalism. She is a former electronic content manager and analyst for a government agency, holds an MBA, enjoys supporting local businesses, and can be reached via Linkedin.

Will Crowdfunding Disrupt Aid Relief Next?

By on February 21, 2017 in Agency News with 0 Comments
Will Crowdfunding Disrupt Aid Relief Next?

The Peace Corps is involved in a dispute with DonorSee, a crowdfunding site that lets people donate directly to aid relief projects around the globe. The author looks at the situation and its potential impact on fundraising.

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Time for Another Emergency Preparedness Survey?

By on January 24, 2017 in Human Resources with 0 Comments
Time for Another Emergency Preparedness Survey?

It’s been over 10 years since OPM released an emergency preparedness survey. The author says its past time for developing another one.

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How to Help Your Employees Repay Their Student Loans

By on December 2, 2016 in Leadership with 0 Comments
How to Help Your Employees Repay Their Student Loans

Nearly 14 percent of the American population carries over $1.4 trillion in student loan debt, which rises rapidly every second. Here is some information for programs available to federal employees to help with repaying student loan debts.

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Upping Your Government Career Game with Higher Ed

By on October 4, 2016 in Leadership with 0 Comments
Upping Your Government Career Game with Higher Ed

The author says that federal employees who plan to get an advanced degree should make their decision carefully because poorly choosing a course of study can lead to a dead end career path with the government.

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How to Get Records Management Right

By on August 8, 2016 in Current Events with 0 Comments

The author says that records management is often a reactionary practice in response to a problem or some other need that forces the issue. However, she says that in order to be effective, managing records must be done proactively by an organization with all stakeholders involved.

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Customer Service Best Practices in the Cellphone Age

By on July 6, 2016 in Leadership with 0 Comments
Customer Service Best Practices in the Cellphone Age

The author says that as the prevalence of cell phones has increased, customer service practices must evolve along with it. She provides some tips that federal employees in customer service positions should keep in mind when dealing with customers who may be talking on their phones.

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What Do You Do for Your Employees’ Emotional Wellness?

By on May 25, 2016 in Leadership with 0 Comments
What Do You Do for Your Employees’ Emotional Wellness?

The author provides some suggestions as to how federal managers can work emotional and mental well-being into their employees’ daily work lives.

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How Federal Agencies Can Integrate Social Media Marketing

By on April 26, 2016 in Leadership with 0 Comments
How Federal Agencies Can Integrate Social Media Marketing

How can federal agencies effectively use social media as part of their marketing strategy? The author offers some tips.

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The Do’s and Don’t’s of a Municipal EVP

By on March 28, 2016 in Current Events, Leadership with 0 Comments

The author describes her experience with setting up an employee volunteer program (EVP) when she worked for city government. She shares some of what she learned and how it can be applied to the federal government.

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