Customer Service at USPS: ‘Today is Not Your Day’
Want to increase the public's perception of your agency's commitment to providing a favorable experience? One Postal Service employee is trying a new approach with a sign: "Today…
🇺🇸 In honor of those who gave everything in service to this nation — FedSmith observes Memorial Day with gratitude. 🇺🇸
Stay informed with the latest federal human resources news, including updates on federal employee unions, labor relations, collective bargaining, workplace policies, and federal HR guidance. This category covers OPM regulations, pay, leave, and benefits administration, labor‑management disputes, union negotiations, workplace rights, and major **HR policy changes.
Want to increase the public's perception of your agency's commitment to providing a favorable experience? One Postal Service employee is trying a new approach with a sign: "Today…
OPM has informed FEHB insurance carriers that classifying obesity as a lifestyle condition or considering obesity treatment as cosmetic is not permitted under the federal health insurance program.
Three Congressmen have asked the Government Accountability Office to study federal employee engagement and recommend steps the federal government can take to improve it.
Leave abuse and attendance problems can harm an organization. The author says that these problems mostly lie with management and offers some suggestions for how to deal with…
Knowledge workers are not interchangeable. Using their expertise to make decisions can create a more effective organization. The author offers suggestions for treating these employees as an asset.
Managing leave and attendance problems has always been challenging for supervisors, and with reductions in federal spending, the author says they are being challenged now more than ever.…
The author says there are a number of good reasons to reform the General Schedule pay system. He offers some detail on why he believes this to be…
Federal employees did not always get paid on a federal holiday. And, at first, only those employees who worked in Washington, DC got paid on federal holidays.
More than 1.4 million employees are covered by the General Schedule. Another 30K are covered by pay plans that tie their pay directly to GS rates. Should the…
Attorney General Eric Holder is comparing actions he is taking within the Justice Department to Robert Kennedy's actions on civil rights in the 1960's as the agency expands…