Email Tip: Keep Your Message To A Single Screen

Your colleagues are busy. In the first split-second after they open your email, they will scan the message to determine whether or not they have time to read it that moment.

Imagine your recipient taking a still photo of your email and forming their first impression of it. What do you want in that photo?

If your email’s text is too long to be viewed completely within the initial screen, your recipient will be instantly turned off. If they’re focused on anything else at the moment, chances are good they will close your message to deal with it later. Worse, when they re-open the message, it will turn them off all over again.

Your message should be only as long as you need to communicate the information to your recipient. If you need more than an entire email screen, you should instead communicate by phone or face-to-face.

A few more tips for writing better emails at work. Hope you find them useful.

About the Author

Robbie Hyman is a professional communications and public affairs writer. He has 15 years’ experience writing for nonprofits, small business and multibillion-dollar international organizations and is available as a freelance writer for federal agencies.

Robbie has written thousands of pages of content, including white papers, speeches, published articles, reports, manuals, newsletters, video scripts, advertisements, technical document and other materials. He is also co-founder of, an online course that teaches smart money habits to teenagers.