Ralph R. Smith

Author: Ralph R. Smith

Ralph Smith has several decades of experience working with federal human resources issues. He has written extensively on a full range of human resources topics in books and newsletters and is a co-founder of two companies and several newsletters on federal human resources. Follow Ralph on Twitter: @RalphSmith47

Form Over Substance: Federal Employee Virtual Suggestion Program Falls Flat

Setting up a program to ensure it is successful means paying attention to details. A program to encourage suggestions from federal employees on how to improve government got considerable publicity. The result: A big yawn from the federal workforce. Perhaps the program sponsors should have told the federal workforce where to send their ideas instead of just extolling the benefits of their new idea for creating a 21st century bureaucracy.

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