OPM Reduces Retirement Backlog 23% in March

After two months of large increases in its retirement backlog, OPM made significant progress in March to reverse the trend.

After two months of rapid increases in the backlog of outstanding retirement claims, the Office of Personnel Management managed to make a sizable reduction in March.

The total backlog went from 24,225 to 18,730, a reduction of 23%. The progress was due to the fact that only 7,767 new claims came in and 13,262 were processed. In January and February, months where there is traditionally a surge of new applications, OPM received over 10,000 new claims each month, pushing the total backlog over 24,000.

The total backlog is now roughly back to where it was last October before the surge at the start of the year. The 13,262 cases that were processed is the most in one month that OPM has gone through in quite some time. Not since 2013 have that many been processed in a single month.

Also, this is the first month that OPM has gone exclusively to its new report format. The new format only shows the monthly average processing time and the fiscal year to date average processing time, both in number of days. OPM was including both the new and old formats during the transition phase.

The latest complete figures are included below.

Month Claims Received Claims Processed Inventory (Steady state goal is 13,000) Monthly Average Processing Time in Days FYTD Average Processing Time in Days
Oct-16 7,326 5,795 16,677 67 67
Nov-16 5,065 5,723 16,019 66 66
Dec-16 5,483 6,405 15,097 74 69
Jan-17 15,317 7,327 23,087 75 71
Feb-17 9,114 8,285 23,916 56 67
Mar-17 7,216 10,602 20,530 61 66
Apr-17 6,581 8,179 18,932 72 67
May-17 5,548 8,340 16,140 71 67
Jun-17 6,141 7,751 14,530 68 67
Jul-17 10,070 7,509 17,091 67 67
Aug-17 7,136 7,102 17,125 65 67
Sep-17 8,810 9,107 16,828 62 67
Oct-17 8,850 6,818 18,860 64 64
Nov-17 5,572 5,138 19,294 68 66
Dec-17 5,568 10,347 14,515 60 63
Jan-18 14,590 8,638 20,467 63 63
Feb-18 13,290 9,532 24,225 46 59
Mar-18 7,767 13,262 18,730 49 57

 

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Ian Smith is one of the co-founders of FedSmith.com. He has over 20 years of combined experience in media and government services, having worked at two government contracting firms and an online news and web development company prior to his current role at FedSmith.