The Office of Personnel Management has awarded a new Blanket Purchase Agreement (BPA) Call to ID Experts to continue the provision of identity theft protection services to federal employees and retirees whose personal information may have been compromised in the 2015 data breaches that hit the agency.
In September 2015, the Department of Defense and OPM announced ID Experts was awarded a BPA Call to provide identity monitoring and protection services for individuals impacted by the background investigations records. The following year, in October 2016, OPM awarded ID Experts a BPA Call to provide services for those individuals impacted solely by the personnel records cyber incident.
Known as MyIDCare to enrolled individuals, ID Experts will continue to provide uninterrupted credit and identity monitoring, identity restoration services and identity theft insurance through the duration of the BPA Call. Individuals currently enrolled in services will continue to receive government-sponsored coverage from ID Experts at no cost, and do not need to take any further action at this time. All enrolled individuals continue to be automatically covered by identity theft restoration and identity theft insurance.
Since the beginning of the initial award in 2015, ID Experts said that it has enrolled millions of individuals into MyIDCare™ credit and identity monitoring and protection services, received and responded to millions of calls by enrolled Individuals and has issued over 100 million routine credit and identity monitoring alerts. ID Experts said that it has maintained a 100% success rate in restoring credit and identities in response to enrollee claims.
“ID Experts is excited to continue our service to OPM in providing identity protection services for the approximately 22.1 million individuals impacted by the 2015 cyber incidents. Protecting those who serve our nation will always be a top priority for the entire ID Experts team,” said Tom Kelly, president and CEO of ID Experts.
OPM said in 2016 that 2.4 million individuals had enrolled in free identity theft monitoring services in the short time since they had begun being offered for the data breaches.
Some lawmakers have pushed to have free lifetime identity theft monitoring provided because of the data breaches. Congresswoman Eleanor Holmes Norton (D-DC) has introduced such legislation more than once. The free identity theft protection being provided is currently scheduled to only last through fiscal year 2026.