Average Monthly Retirement Case Processing Time Jumps 17% in July

August 5, 2020 3:01 PM
View this article online at https://www.fedsmith.com/2020/08/05/average-monthly-retirement-case-processing-time-jumps-17-in-july/ and visit FedSmith.com to sign up for free news updates
Line graph showing the progression of OPM's retirement backlog from October 2018 to July 2020

The average number of days it took the Office of Personnel Management to process retirement claims saw a significant spike in July.

According to the latest data, the monthly average processing time in days looks pretty ugly compared to all of the other listed average processing times. July’s number shot up to 95 days, a 17% increase over June (81) and quite a bit higher than any other month going back to October 2018. The lowest figure in the same time period was 46 in February 2019.

OPM’s retirement case backlog only posted a slight increase despite this unusually higher processing time, however. It rose to 17,631, a gain of 1.14% over June. OPM received 6,819 new claims and processed 6,620 which helped lead the backlog slightly higher.

The backlog bottomed for 2019 at the end of the year, then saw its usual spike in January and February of this year. The current backlog is better than it has been for the last few years at this time. July of 2017 was the last time it was lower than where it is currently when it stood at 17,091.

The latest monthly data are included below.

MonthClaims ReceivedClaims ProcessedInventory (Steady state goal is 13,000)Monthly Average Processing Time in DaysFYTD Average Processing Time in Days
Oct-189,0126,91119,7296363
Nov-187,5108,07719,1626162
Dec-185,7826,92518,0196061
Jan-1913,2648,16223,1215860
Feb-1910,79210,54323,3704657
Mar-1910,04813,21720,2015055
Apr-196,9939,39217,8025655
May-197,8778,45117,2286256
Jun-198,2016,92818,5016056
Jul-198,0008,08818,4135556
Aug-198,8789,71517,5765056
Sep-197,4567,65617,3765756
Oct-197,0446,53817,8825959
Nov-197,8227,31418,3906261
Dec-195,2056,68716,9086662
Jan-2017,13410,05923,9835861
Feb-209,2739,62723,6295459
Mar-206,5668,93121,2646160
Apr-206,7408,11519,8896861
May-206,6488,36018,1778364
Jun-206,5557,30017,4328165
Jul-20*6,8196,62017,6319568

Average Processing Time in Days represents the number of days starting when OPM receives the retirement application through final adjudication.

*Initial retirement cases produced in less than 60 days, on average took 43 days to complete; whereas cases that were produced in more than 60 days, on average, took 159 days to complete.

© 2020 Ian Smith. All rights reserved. This article may not be reproduced without express written consent from Ian Smith.

Tags:

About the Author

Ian Smith is one of the co-founders of FedSmith.com. He enjoys writing about current topics that affect the federal workforce.

Top