Acting Office of Personnel Management director Beth Cobert recently addressed the agency’s seemingly endless backlog of retirement applications and discussed the steps being taken to improve it.
The Office of Personnel Management processed over 10,000 retirement applications in October, however, there are still over 12,000 backlogged applications.
The Office of Personnel Management reported that its outstanding backlog of retirement claims was reduced by 15.6% in May.
OPM saw a massive spike in the number of outstanding retirement claims as evidenced by its latest retirement processing status report.
Results of our recent survey indicate some improvement in the sentiment among our recently retired users about how OPM is handling their applications, but the frustration is still palpable.
OPM was able to process more retirement claims in the month of August than were received.
A recent GAO report concluded that OPM is still failing in its plans to improve the agency’s retirement processing capabilities.