OPM plans to segregate “healthy” retirement cases from those that need more information to speed up retirement processing.
Readers have been complaining about how long it takes OPM to process their retirement applications. In a “back to the future” moment, OPM has announced a new effort to get rid of the backlog. How? By hiring more people and creating higher production standards.
Reports have been in the news about OPM’s poor performance regarding processing annuity payments for new retirees. What is the real cause of this problem?
This is a follow-up article to the author’s article on the OPM retirement processing backlog.
A number of readers have asked about the backlog in processing retirement applications. OPM is making progress. The time it takes to process a retirement action has improved by about 15%. The agency’s goal is to get the processing time down to 45 days.