As we have been reporting for some time now, OPM is currently experiencing a substantial backlog of outstanding retirement claims. The backlog is gradually being reduced, but, as of the time of this writing, there are still over 20,000 outstanding claims waiting to be processed.
Based on comments we receive from our users who are retired federal employees, it is apparent that the backlog has created problems for at least some of them in getting their full annuity payments despite the gradual progress the agency is making in working through the backlog.
If you are a retired federal employee, we’d like to know what your experience has been – are you getting your full annuity payment? Are you satisfied or unsatisfied with the interaction you’ve had with OPM?
This survey is now closed; see the results at FedSmith.com Users Still Gloomy About OPM’s Retirement Processing.