A new report says that federal agencies come up short in delivering great customer service and offers recommendations for ways agencies can improve the customer experience when dealing with the public.
The Office of Personnel Management’s Chief Information Officer, Donna Seymour, has announced her retirement after mounting pressure for her to step down over her role in the data breaches that hit the agency’s computer networks.
FedSmith.com users said in a recent poll that federal workers deserve a 5.3% pay raise in 2017.
House Oversight and Government Reform Committee Chairman Jason Chaffetz (R-UT) said in a recent letter to Transportation Security Administration Administrator Peter Neffenger that the Committee is concerned about the possibility of abuse within the system used to pay bonuses to TSA employees.
The House Committee on Oversight and Government Reform is asking the Department of Homeland Security to provide details on the badges, cell phones and guns that recently went missing at the agency.
Acting Office of Personnel Management director Beth Cobert recently addressed the agency’s seemingly endless backlog of retirement applications and discussed the steps being taken to improve it.
House Oversight and Government Reform Committee Chairman Jason Chaffetz (R-UT) fired off numerous letters late last week to various federal agency leaders requesting data on federal employees’ use of official time.
The American Federation of Government Employees (AFGE) is reporting that Congressman Gerry Connolly (D-VA) has introduced legislation in support of AFGE’s proposal to give federal employees a 5.3% pay raise in 2017.
Is it time to abolish the Selective Service System? A group of lawmakers in the House think so and have introduced legislation that would do just that.
Two Congressmen have introduced legislation to make the myRA a permanent retirement savings option.
