75% of recent retirees find OPM’s new ORA system easy to use—so why are satisfaction levels plummeting after they hit submit? Read our full breakdown of the data.
Digital federal retirement processing is growing at OPM. Have you used the new Online Retirement Application? Share your feedback in this short survey.
The OPM retirement backlog has grown nearly 90% in FY 2026 after another surge in February.
The OPM retirement backlog topped 54,000 in January, but digital processing is improving efficiency.
The OPM retirement backlog grew again in December, but the data show that the new digital system is improving processing times.
The OPM retirement backlog has surged to levels not seen in over a decade. Digital retirement claims are quickly becoming part of the process.
OPM’s new Online Retirement Application modernizes federal retirement processing, but early rollout brings delays, hurdles, and the need for careful preparation.
A summer retirement surge has strained OPM, but the pace slowed in September. Another wave appears to be coming soon though.
The OPM retirement backlog decreased somewhat in July but remains at uncharacteristically high levels from an unusual summer surge.
OPM is set to launch a fully digital retirement system in less than a month, aiming for faster processing, replacing outdated paper methods.
