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OPM Makes Progress on Reducing Winter Backlog Growth

After a sharp increase in the number of backlogged retirement applications during the first two months of the year, OPM was able to make some progress in reducing the overall backlog in March.

The Office of Personnel Management was able to reduce the outstanding backlog of retirement claims by 14% in March. The backlog had risen sharply in January, going from approximately 15,000 to 23,000, thanks to the annual surge of retirements that take place at the end of a calendar year.

OPM processed 10,602 claims in March after receiving 7,216 new claims to get the backlog down to 20,530. At the end of last March, it stood at just under 20,000.

OPM was able to process 77% of the claims in 60 days or less, an improvement over the last two months. In January, only 39% of new claims were processed in 60 days or less, likely due to the unusually high number of new ones received.

The latest complete statistics are included below.

Month Claims Received Claims Processed Inventory (Steady state is 13,000) Avg. # of Days to Process Case in 60 days or less Avg. # of Days to Process Case in more than 60 days
Oct-15 8,374 10,438 12,642 38 86
Nov-15 6,019 6,099 12,562 37 98
Dec-15 4,753 5,916 11,399 40 104
Jan-16 15,423 7,061 19,761 38 94
Feb-16 11,293 8,362 22,692 36 96
Mar-16 5,741 9,222 19,211 44 118
Apr-16 7,241 11,935 14,517 50 92
May-16 7,210 7,692 14,035 37 103
Jun-16 5,929 6,435 13,529 37 115
Jul-16 9,238 7,205 15,562 38 110
Aug-16 6,818 6,046 16,334 42 112
Sep-16 6,946 8,134 15,146 45 100
Oct-16 7,326 5,795 16,677 49 91
Nov-16 5,065 5,723 16,019 48 94
Dec-16 5,483 6,405 15,097 52 95
Jan-17 15,317 7,327 23,087 53 89
Feb-17 9,114 8,285 23,916 38 104
Mar-17 7,216 10,602 20,530 38 105

 

About the Author

Ian Smith is one of the co-founders of FedSmith.com. He enjoys writing about current topics that affect the federal workforce.