OPM was able to process more retirement claims in the month of August than were received.
A recent GAO report concluded that OPM is still failing in its plans to improve the agency’s retirement processing capabilities.
According to its latest monthly report, the number of retirement claims processed by the Office of Personnel Management processed was the most in a single month so far in 2012.
OPM plans to segregate “healthy” retirement cases from those that need more information to speed up retirement processing.
In a “back to the future” moment, OPM has announced a new effort to get rid of its retirement backlog. How? By hiring more people and creating higher production standards.
Reports have been in the news about OPM’s poor performance regarding processing annuity payments for new retirees. What is the real cause of this problem?
This is a follow-up article to the author’s article on the OPM retirement processing backlog.
A number of readers have asked about the backlog in processing retirement applications. OPM is making progress. The time it takes to process a retirement action has improved by about 15%. The agency’s goal is to get the processing time down to 45 days.