Reports have been in the news about OPM’s poor performance regarding processing annuity payments for new retirees. What is the real cause of this problem?
This is a follow-up article to the author’s article on the OPM retirement processing backlog.
A number of readers have asked about the backlog in processing retirement applications. OPM is making progress. The time it takes to process a retirement action has improved by about 15%. The agency’s goal is to get the processing time down to 45 days.